Quality Question Bank
for Exam preparation

Q2. The g chart is the control chart for:

1. Average number of events
2. Total number of events
3. Mean number of events
4. None of the above

Q3. The ______________ is used to identify what might go wrong in a plan under development.

1. Pareto Chart
2. PDPC
3. Arrow Diagram
4. Matrix Diagram

Q4. The probability of getting a multiple of 2 on throwing a dice once is:

1. 1/6
2. ¼
3. ½
4. 1/3

Q5. ______________ is about supplying customers with what they want when they want it.

1. JUT
2. HET
3. JAT
4. JIT

Q6. The taste of burgers across all McDonald outlets should be same. This is an example of ______________.

1. Sensory critical to quality Characteristic
2. Physical critical to Quality Characteristic
3. Time Orientation critical to Quality Characteristic
4. None of the above

Q7. CIP is:

1. A sustained, gradual change
2. all of the above
3. Continuous improvement process
4. Includes constancy of purpose and commitment to quality as part of its focus
5. a and b

Q8. What is the purpose of ISO 9000:2015?

1. Explains the fundamental concepts, principles and vocabulary of quality management
2. Provides guidance on the application of ISO 9001:2015
3. Provides guidance on how to achieve sustained success by a quality management approach
4. An international standard which acts as a model for quality assurance

Q9. The treatment mean square (MSTR), Mean Square Error (MSE). If the true means of the k populations are equal, then MSTR/MSE should be:

1. more than 1.00
2. a positive number close to 1.00
3. a positive number close to 0.00
4. a negative value between 0.00 and - 1.00

Q10. Juran's Quality trilogy emphasizes the roles of quality planning, quality control and ______________

1. Quality Definition
2. Quality enhancement
3. Quality improvement
4. quality maintenance